A survey of inpatient experiences has been postponed as the HSE struggles with the aftermath of the May cyber-attack
CEO of HIQA Phelim Quinn has said that HIQA has postponed its National Inpatient Experience Survey until later in 2021, due to the complications caused by the May cyber-attack on the Irish healthcare system.
The survey involves a questionnaire given to patients who have recently spent time in hospital, asking them about their experiences. “The attack on HSE systems has made this impossible,” wrote Quinn, in a blog entry posted by HIQA.
Last month, prior to the attack, HIQA had invited patients across the country to take part. The group says it hopes to conduct the survey this September.
Quinn’s comments come as the HSE continues to struggle with the aftermath of the May attack, in which a group of hackers, believed to be of Russian origin, attempted to extort money from the Irish government by threatening to publish sensitive patient data.
Quinn also described the incident as having a “significant negative impact”, as well as having an “enormous” effect on the provision services.
In May, IMT reported why Ireland’s IT systems are behind those of so many of our European counterparts. Irish health has historically underinvested in IT. In 2013, the eHealth strategy noted that Ireland’s ICT budget for health was 0.85% of healthcare expenditure, far below the EU average of between 2% and 3%.
“The need for a secure, well-governed and well-resourced health information system in Ireland is essential and something that HIQA has been raising for over 10 years”, added Quinn, in a newsletter published by HIQA.
“We are currently developing a research paper on the need for reform in health information in order to achieve the Sláintecare vision of an integrated healthcare service.”